🔐 Privacy Policy – Tandraaz
At Tandraaz, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.
📋 Information We Collect
When you place an order or contact us, we may collect the following information:
- Full Name
- Phone Number
- Email Address
- Shipping Address
- Order Details
We do not collect any card or banking information, as we only offer Cash on Delivery (COD).
🛒 How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Confirm COD orders via call or SMS
- Communicate order updates and support responses
- Improve our services and customer experience
🔒 Data Protection & Security
We take reasonable security measures to protect your personal information against:
- Unauthorized access
- Misuse or disclosure
- Loss or alteration
Your data is only accessible to authorized personnel and delivery partners.
🤝 Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Information may only be shared with:
- Courier companies (for order delivery)
- Legal authorities (if required by law)
🇵🇰 Pakistan-Only Operations
Tandraaz operates exclusively within Pakistan.
We do not offer international shipping or services outside Pakistan.
🍪 Cookies
Our website may use cookies to:
- Improve website functionality
- Analyze traffic and user behavior
You can disable cookies in your browser settings if you prefer.
👶 Children’s Privacy
Tandraaz does not knowingly collect personal information from children under the age of 13.
🔄 Policy Updates
We reserve the right to update or change this Privacy Policy at any time.
Any changes will be posted on this page and will take effect immediately.
📞 Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Phone / WhatsApp: +92 314 6187465
- Email: info@tandraaz.com
- Address: Canal Road, Near EME Stop, Lahore, Pakistan